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Customer Service Centre - Customer Returns


Hello There

Welcome to Riverside Networks Shopping Channel for our customer returns details.

As a lawful and upright business in the community we respect both 'The Long Distance Selling Regulations' and the 'Sale and Goods Act' relating to the Office of Fair Trading Standards.

It is therefore your right as a consumer customer to return new items within 7 - 14 days from receipt providing it is returned in the original packing and in good condition, described as a saleable condition. If an item is faulty we will also accept the return in good faith and we will issue a full refund to you.

If you have a query with an order please do not hesitate to contact us through our 'customer services contact centre' or by telephone on +44(0)844 809 4876 Monday to Friday 10.00 am to 4.00 pm or by email: customer.support@riversidenetworks.com
as we are always very pleased to help.

Returns address is as follows:- Riverside Networks. (Regional Operations Office),
9 Palmerston Road, Westcliff On Sea, Essex, England SS0 7TA, United Kingdom


Thank You!



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